Josh Whitford

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Activity overview

Latest activity by Josh Whitford
  • Josh Whitford created an article,

    Can I call you?

    We are currently doing outbound calls only. The first thing we would suggest you do is to search the Help Center for relevant articles to help address your questions.  If you have an URGENT ORDER R...

  • Josh Whitford created an article,

    How can I get a military discount?

    We are happy to offer a 10% Military Discount on your FIRST purchase.  This is usually applied after your purchase via a partial refund.     Once you have placed your order, please send us Proof of...

  • Josh Whitford created an article,

    Do you have free shipping?

    Is shipping included in the price of your products?  Most of the prices for our products, but not all include shipping. The details for each item include a section about the shipping costs. Some it...

  • Josh Whitford created an article,

    Return / Exchange / Refunds on Grass Seed

    ALL of our grass seed products are sold as-is. Unfortunately, we cannot take returns on grass seed. Our grass seed is stored in a secure, dry facility where it is not exposed to moisture, sunlight,...

  • Josh Whitford created an article,

    Returns/Refunds on Fertilizers and Soil Optimization Products

    ALL fertilizers and soil optimization products are sold as-is. If for any reason your product is lost, arrived damaged, or was not the item you ordered, please include the reason (LOST/DAMAGED/WRON...

  • Josh Whitford created an article,

    Refunds on Clothing/Merchandise

    ALL merchandise (t-shirts, stickers, etc.) products are sold as-is. If for any reason your product is lost, damaged, or was not the item you ordered, include the reason (LOST/DAMAGED/WRONG ITEM) an...

  • Josh Whitford created an article,

    How do I register my Yard Mastery Soil Test Kit?

    You may select ONE of the following options to register your kit : Option 1:  Download the YardMastery App to Register Click on the Menu (3 small green bars on the top left) Click on Soil Test Cli...

  • Josh Whitford created an article,

    I received my tracking number, but it hasn't been updated recently.

    If you received our automated email with a tracking number but it hasn't been updated it could be held up for multiple reasons.    Here is an example of a tracking status that shows that the label ...

  • Josh Whitford created an article,

    Are your lawn products safe for pets and people?

    Our opinion on this topic should be considered just that.  You will want to review the information available to you and decide if applying any products to your lawn is appropriate for your situatio...

  • Josh Whitford created an article,

    How can I deal with shady spots?

    Here is an entire video featuring The Lawn Care Nut, Allyn Hane, as he walks you through the ways to think about shade from trees or structures and steps that you can take to help with this issue: ...